Privacy Policy
Cyber Chief ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy explains what information we collect when you visit our website (the "Website") or use our online store (the "Store"), how we use that information, and the choices you have about your information.
1. Information We Collect
We collect two types of information about users:
- Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, postal address, and phone number. You provide this information to us when you create an account, place an order, or contact us.
- Non-Personal Information: This is information that cannot be used to identify you as an individual, such as your browser type, operating system, IP address, browsing activity, and purchase history. This information is collected automatically when you visit the Website.
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and fulfill your requests.
- To send you information about our products and promotions.
- To personalize your experience on the Website.
- To improve the Website and the Store.
- To investigate and prevent fraud.
3. Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and the Store, such as payment processors, shipping companies, and marketing agencies. These service providers are only authorized to use your information for the purpose of providing services to us.
We will not share your information with any third parties for their own marketing purposes without your consent.
4. Cookies
We use cookies on the Website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to remember your preferences, track website traffic, and improve your experience on the Website. You can choose to disable cookies in your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Website.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
6. Your Choices
You can choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. You can also access, update, or delete your personal information by contacting us.
7. Children's Privacy
The Website and the Store are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any personal information we have collected from children under 18.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are using your information.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at customerservice@cyberchiefstore.co.za.