Delivery & Return

Free delivery available on hundreds of products over R450. Choose a specific delivery date & time that suits you for an additional fee.

delivery return img

Delivery Options Overview

At Cyber Chief, we understand the excitement of getting your new gaming, tech, or anime goodies as soon as possible. That's why we offer fast and convenient delivery options to get your purchases straight to you!

1. Order the Product and Specify the Delivery Method

delivery img icon 1

2. You Will Receive an Order Confirmation Message

delivery img icon 2

3. Wait for Your Order to Arrive or Collect

delivery img icon 3

4. Order Arrived, Enjoy!

delivery img icon 4
small items

All Items

Get it in 3-5 working days countrywide

Orders over R450: 

FREE

Collect from our Store:

FREE

Orders under R450: Flat rate shipping in S.A!

R95

We have partnered with Courier Guy to provide our customers throughout S.A with an exceptional service and quick deliveries!

FAQs

What is your return policy?

We want you to be happy with your purchase! If you’re not satisfied, you can return the item within 7 days for a full store credit or refund (at our discretion). You’ll cover the return shipping cost, but if the item arrives damaged, please send us a photo with the packaging and barcode. In that case, we’ll handle the return shipping and send you a replacement.

There are many online scams, how do I know you're not one?

We understand your concern! We’re a reputable business with a proven track record in IT and web design services. We’ve recently expanded to include a retail and e-commerce store. Many happy clients can vouch for us, and we’d love to have you join them! Feel free to visit our store for coffee, a game, and a chance to meet the team.

Is paying on your website safe?

Absolutely. We use Yoco, a secure South African payment gateway, for all online transactions. We also utilize Yoco card machines in our store, and we support Apple Pay, Samsung Pay, VISA, and American Express for your convenience.

How can I contact customer service?

You can contact us by emailing: customerservice@cyberhchiefstore.co.za, or calling us on 0697129903 or visit our store.

Can I cancel my order?

Yes, you can cancel your order and opt for a refund or store credit, there will be a 30% handling fee incurred.

Need a Help?

  • phone 069 712 9903
  • messenger Messenger
  • telegram Telegram
  • email Email: orders@cyberchiefstore.co.za